Functional Scope: Engineering support for department and quality liaison for customers. Responsible for advanced product quality activities, support product/process changes to meet customer requirements.
Position Specifications: 4-year technical degree or minimum 4 years relevant experience, preferably in the automotive industry. ASQ certification, highly analytical/qualitative, strong problem solving & interpersonal skills, inspection/measurement/test equipment calibration, manage multiple projects simultaneously, excellent oral/written communications, Microsoft proficiency and proven multiple project leadership and process development experience.
Essential Functions:
- Regular attendance
- Must be able to perform all essential functions of the position, with or without accommodations
- Provide engineering support to the Quality department
- Drive advanced quality product initiatives by working cross functionally with other areas from initial notification through product launch, including PPAP
- Customer liaison with ownership of inquiries, concerns, issues and general information
- Thorough understanding of customer scorecards and drive needed improvements
- Support sourcing with supplier development/approval
- Draft and revise reports, procedures and documents
- Lead quality management system reviews
- Ensure full site quality compliance and maintain sustainable/effective QMS
- Conducts internal/external product, process, system and layered audits
- Ensures complaints/failures are resolved timely
- Identify, implement and support methods to improve site quality metrics including 1st pass yield, scrap, rework and defect reduction
- Provide active input to continuous improvement
- Analyze/interpret quality results/information
- Travel as necessary
Secondary Functions:
- Train others
- Understand and follow applicable Company practices, policies and procedures.
- Work safely
- Other functions as assigned
Physical Demands with or without Reasonable Accommodations:
- Standing/walking/sitting
- May require bending, reaching, pushing, pulling, twisting, stretching, stooping.
- Lifting or transporting light to heavy items (up to 25 lbs).
- Ability to tolerate fumes, odor and noise.
- Repetitive motions.
- Ability to apply mental processes, in order to understand and follow verbal and/or written instructions.
- Ability to remain calm and in control, even when under pressure & ability to manage stress.
- Ability to concentrate as position is subject to frequent distractions.
- Ability to adapt to change.
- Visual acuity, must be able to distinguish full range of colors.